VISTA GREEN RV RESORT POLICIES

To ensure an enjoyable stay for all owners and guests, we suggest that you become familiar with the following rules and policies. They represent our best effort at defining and applying the rules of RV living, so that it may be enjoyable by all.

Check In Time is 1 PM (No Early Check-Ins) | Check-Out Time is 11 AM (No Late Check-Outs)

Resort Regulations

• All RV's must be RVIA approved and a minimum of 27 feet in length. RV's older than 10 years or shorter than 27’ are subject to approval.
• Vans, pop-ups, and truck campers are prohibited.
• Tents, portable rooms, hybrids, or portable screened enclosures are prohibited.
• Parking lots are provided for additional authorized vehicles.
• Tow dollies and trailers may be stored in a designated area with the approval of management.
• Boats and watercraft may be stored in a designated area with the approval of management.
• ATV's or dirt bikes are not allowed on resort roads or lots. They may be stored in a designated area with management approval.
• Golf carts are allowed within the resort. You must provide a certificate of insurance to resort management in order to operate within the resort. Golf carts and motorized scooters must obey the speed policy in the resort. Only licensed drivers are permitted to operate the carts in the resort.
• All guests (max 2 per site - additional with manager’s permission) must stop in the office and provide their name(s) before visiting each day.
• Speed limit within the resort is 5 MPH.

Resort Policies

• All renters, including those on owner's sites, must check-in at the office (no contactless check-ins).
• No parking on the grass, street, or vacant sites (additional parking is located by the activity center).
• Late check-ins after 5pm must be arranged with the office.
• Two adults and two children are allowed per site. Additional adults and children will be charged $25 per person.
• RV's must be situated on the lot, so as not to impede the irrigation system and landscape maintenance.
• Signs, banners, or yard decorations are prohibited. Only traditional American flags are allowed.
• No privacy screening or fencing shall be permitted on any lot.
• Please respect the animals, trees, and landscaping in the resort. Please do not feed the animals or waterfowl.
• Clotheslines and other attachments are not allowed.
• Do not place grills, hazardous, or damaging items on the plastic picnic tables. Any damage to the picnic table(s) will be at the expense of the occupant.
• Wood fires are prohibited on individual sites. There is a large community fire pit with wood provided for our guests’ enjoyment.
• Self-contained, portable, smokeless firepits (e.g. – Solo Stoves) may be used upon your site on paved concrete or asphalt surfaces only. Be sure to dispose of bagged cold ash in designated refuse containers.
• Quiet hours are from 10pm to 8am. Quiet hours are strictly enforced and repeat violators may be asked to leave. Disorderly conduct, offensive activities, or nuisances will not be tolerated.
• Bright exterior RV lighting is not permitted throughout the night. Please be mindful of others around you when choosing an exterior light source.
• Sites are to be kept clean and neat at all times.
• No open storage permitted under RV's.
• The use of sidewalk chalk is not permitted.
• Children under the age of 13 must be accompanied by an adult on resort property after 8pm. (Please do not allow young children to freely roam the resort, as many vacant lots are privately owned).
• NO FIREWORKS or FIREARMS may be discharged on the grounds of Vista Green RV Resort.

Pool and Spa Policies

• Pool and spa hours are from 9am to 9pm. Evening hours extended at management's discretion.
• There are NO LIFEGUARDS ON DUTY at any time.
• Absolutely no glass of any kind on the pool deck. Violators will be asked to leave the resort and may result in a fine.
• Smoking is prohibited on the pool deck.
• Children under 14 must be accompanied by an adult at all times on the pool deck or at the activity center.
• Children under 18 are not permitted in the hot tub. (Strictly enforced)
• No baby diapers are allowed in the pool. Little swimmers or appropriate swimwear must be worn in the pool.
• Only valid guests are permitted to use the pool and spa with approval from management.
• No running on the pool deck. No jumping or diving in the pool.
• No pets are allowed on the pool deck.

Pet Policies

• Resort is restricted to no more than two (2) pets per site, unless approved by management.
• Dogs over 40lbs shall not be allowed, unless approved by management.
• Barking dogs shall not be left unattended.
• A short leash must be used when walking your pet.
• Pets on your individual lot must be under your complete control at all times.
• Portable pet fencing allowed with approval from the office.
• Guests must immediately pick up pet waste to include waste on your own site. Failure to comply will result in a verbal warning. Any further violation could result in discontinued stay at the resort.

Cancellation Policy:

For 2025 Seasonal Bookings -  All Seasonal Bookings must be completed by calling the office 231-400-2006.

• A 50% deposit is required at the time of reservation, with the remaining 50% balance due by March 31^st 

(March 1^st - Payment reminder will be sent out)

• Cancellations on or before March 31st will incur a $500.00 fee, with the remainder refunded.
• Cancellations between April 1st and May 2nd will incur a $1,500.00 fee, with the remainder refunded.
• After May 2nd, the total balance becomes non-refundable.
• Failure to pay the remaining balance or notify the resort of a cancellation within the specified time frame will result in forfeiture of your reservation and any payments made.
• No refunds for early departures for any reason.

For 2025 Daily, Weekly, & Monthly Bookings:

A 50% deposit is required at the time of reservation, with the remaining 50% balance due upon check-in.

• Cancellations made 14 days prior to the scheduled reservation will be charged the cost of one night, with the remainder refunded. If only one night is booked, no refund will be issued.
• Cancelling a reservation within 14 days of the check-in date will result in a 50% loss of the deposit.
• No refunds for early departures for any reason.

Upon check-in, all guests will receive the policy sheet with the rules and regulations. Some rules may be in addition to those listed above. Management reserves the right to implement new rules and regulations when its deemed to be in the best interest of all guests. Guests not adhering to policies/rules/regulations will potentially be asked to vacate the resort.